Contact Dilkii

Last updated: 30 October 2026

For help with your account, a call, a payment, a refund, privacy, or a safety concern, contact us below. We reply within 2 working days.

Customer support

Email: chatpelive@gmail.com
Phone: +91 81239 26971
Hours: 10:00 to 19:00 IST, Monday to Saturday

You can also report a person from inside a chat or a call in the app, which is the quickest way to get a safety concern looked at.

Payments and refunds

Send your order ID, the payment reference, the amount and the date, with the mobile number on your account. Never send your UPI PIN, card number, CVV, OTP or bank password. We will never ask for them. See the Refund & Cancellation Policy for what we do and how long it takes.

Grievance Officer

If you are not satisfied with our reply, or want to use a privacy right under our Privacy Policy, write to our Grievance Officer, as required by the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020.

Name: Shree Harsha HM
Email: chatpelive@gmail.com
Address: Shreelink Solutions OPC Private Limited, #10, 11th Cross, Pipeline Service Road, Vijayanagar, Bengaluru 560053

We acknowledge a complaint within 48 hours and aim to resolve it within one month.

Business details

Brand: Dilkii
Operated by: Shreelink Solutions OPC Private Limited
Address: #10, 11th Cross, Pipeline Service Road, Vijayanagar, Bengaluru 560053
Website: https://dilkii.com

Read our Terms and Conditions, Privacy Policy, Refund & Cancellation Policy, Delivery Policy and Payments.